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Web3 Serv

Legal Document

Privacy Policy

Explains how Web3 Serv collects, uses, shares, and retains personal data when you use the site and platform.

Last updated:

Who We Are and How to Contact Us

Web3 Serv is the controller for site and platform data unless a service agreement or data-processing contract states otherwise. Privacy requests may be submitted through the official contact page.

Data We May Collect

  • Contact and request data: name, email, company, project type, and message.
  • Wallet and account data: wallet address, signatures, sessions, and KYC or KYB status.
  • Compliance data: verification results, sanctions or PEP status, source-of-funds or source-of-wealth information when requested, and wallet-risk indicators.
  • Usage and technical data: IP address, approximate country, device, browser, security logs, and limited analytics events.
  • Community data: quests, points, Locked W3S Credits, referrals, and social-verification status.
  • Orders and payments data: service orders, invoices, payment status, and transaction identifiers when present.

Sources of Data

We receive data directly from you, from your wallet or site activity, from verification providers such as Sumsub, from infrastructure and analytics providers, and from public blockchain records.

Purposes of Use

  • Operating the site, dashboards, wallets, and sessions.
  • Processing service requests, communications, and commercial responses.
  • Performing KYC/KYB, AML, sanctions, and risk checks.
  • Managing the public sale, Locked W3S Credits, vesting, and reports when active.
  • Preventing fraud, abuse, geo-circumvention, and protecting systems.
  • Complying with law, responding to competent requests, and protecting legal rights.
  • Improving performance, security, and user experience without selling personal data.

Data Sharing

  • KYC/KYB and AML providers such as Sumsub.
  • Hosting, security, analytics, email, and infrastructure providers.
  • Payment, invoicing, wallet, or network providers when needed.
  • Professional advisers and competent authorities when required or necessary to protect rights.
  • Public blockchain records when you sign or submit a transaction.

Blockchain Data

Wallet addresses and transactions published on public networks may be permanent and visible to multiple parties. Web3 Serv cannot delete or alter a public blockchain record it does not control.

Retention

We retain data for as long as needed to operate the account, provide services, perform compliance, resolve disputes, or meet legal obligations. KYC/AML, security, and request records may be retained longer where law or risk management requires it.

Cookies and Analytics

The site may use cookies or local storage necessary for sessions, security, language preferences, and wallet functionality. Web3 Serv uses limited, privacy-conscious analytics where enabled and does not use advertising cookies to sell data or track users across sites.

Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object, port data, avoid discrimination, or complain to a competent data-protection authority.

Web3 Serv does not sell personal data or share it for cross-context behavioral advertising as those terms are commonly used in U.S. privacy laws.

Security, Children, and Changes

We use reasonable administrative and technical safeguards to protect data, but no system is completely secure. The site is not intended for children. This policy may be updated as the product, law, or providers change.